Healow Patient Portal
We offer a secure patient portal for all patients, which can be used to view your medical records, view lab results, request appointments or refills, or communicate directly with your healthcare provider. The patient portal is an encrypted website, where you sign in with a username and password. Your e-mail information will not be sold, and we will not send you junk mail. There is a free smartphone app available from the Android or Apple App Store (Healow), but it is not required to use the portal. To sign up for the portal, please call 919-378-1492 and request an account, or click the website button below:
Get the Healow App Today
- Download the Healow app from the Apple or Google App store using the links below
- Enter our practice code HEJBDA
- Enter your portal username and password to log on (or if you do not have a portal account- ask our staff about signing up)
- Create a PIN to securely access your records
Setting up the Healow for multiple Children
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By default your app will sign you into the patient account you already have associated with your Healow app.
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The common mistake made is that inside of that account, if you click on the patient’s name you will see an option to link another account as seen in the screen shot below.
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This will bring you to the screen below where you can select begin now to add another child. As you can see this screen will list all accounts you have associated with your app.
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This will bring you to the screen below where you can select begin now to add another child. As you can see this screen will list all accounts you have associated with your app.
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Once you have multiple accounts associated, when you return to the app it will default to the account you were last logged into.
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Be sure that you are currently logged into the right account, If not go to settings, and logout to display the list of associated accounts. Your credentials will be stored and you should only have to use the pin that you setup to get into each account.